
A homeowner in Santa Teresa called us after their panel burned up. PG&E had already shut off power to the house and made it clear they wouldn't restore service until a licensed electrician replaced the panel under permit and the city issued a meter release after inspection. No permit, no inspection, no power. That's the situation we walked into.
We came out the same day. Pulled the old damaged panel, installed a new 100A Square D Homeline panel like for like, and upgraded the grounding system with new ground rods and intersystem bonding to bring everything up to current code. That last part matters - a lot of older homes in San Jose have grounding systems that don't meet today's standards. When you're replacing a panel anyway, getting that right is just the responsible thing to do.
Here's the part that really decided whether this family spent one day without power or several. We pulled the permit with the City of San Jose and arranged a same-day inspection. That coordination - between the permit, the city inspector, and PG&E's meter release process - is the piece most people don't think about until they're sitting in a dark house waiting. The inspection cleared, the meter release went through, and power was restored the same day.
If PG&E has shut off your power over an unsafe panel, the clock is running. The path back to power runs through a licensed electrician who can pull the permit and coordinate the inspection directly. That's not optional - it's exactly what PG&E requires before they'll reconnect. Who you call and how fast they can move through that process is what determines your timeline.